How to determine if you are running 32bit or 64bit version of Microsoft Office

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You may not necessarily be using a 64-bit version of Microsoft Office even if you are using a 64-bit version of Windows or OS X.

You need to download and install the 32-bit or 64-bit version of the Outlook Connector that matches your version of Outlook, not the version of your operating system.

The following will walk you through how to find the version of Office you are running

For Windows

For Office 2013 & 2016

  1. Start a Microsoft Office program (Word, Excel, Outlook, etc.).
  2. Click the File tab in the ribbon.
  3. Then click Account
  4. On the right, you should see an About button. In this example, we see About Word
  5. Click on About Word
  6. A screen will display showing what Office version you are running.
    • Is it 32-bit or 64-bit

For Office 2010

  1. Click File
  2. Click Help in the left column
  3. From here, you'll see About (Microsoft Word, Excel, PowerPoint)
  4. Finally you'll see Version showing you what version you are running
    • Is it 32-bit or 64-bit

For Mac

You may not necessarily be using a 64-bit version of Microsoft Office even if you are using a 64-bit version of Windows or OS X.

The following steps will walk you though finding what version of Office you have installed on OS X:

  1. Open your Office Software (Word, Excel, PowerPoint)
    • Note: We will use word in this example
  2. Click on the Word on the Menu Bar
  3. From here, click on About Word
  4. Note: the version number
    • Versions 15.24 and newer are running 64-bit Office