CTS Cloud Hosted Email Help

From wiki.ctstelecom.com
Jump to navigation Jump to search


CTS offers professional domain based email hosted hosted in the CTS datacenters for your domain, ie) Corporate Email. This document provides support for domains subscribed to our professional product offering.

Product Features

Sync your Email Inbox, sent items, and other mail folders, along with Calendar events and appointments, Contacts information and Tasks between Microsoft Outlook, your mobile devices and the webmail or desktop application.

Active Sync

Mobile module allows you to synchronize your CTSCloudmail mailbox and shared folders on any ActiveSync device without any additional or third-party client.

Push Sync

Each new item or change to existing items is instantly synchronized.

ActiveSync Protocol

Using the widespread Exchange ActiveSync (EAS) protocol means the best native compatibility ever.



The CTSCloudMail server will work with the following email clients

Microsoft Outlook

If you have a licensed copy of Microsoft Outlook you can install the Outlook Connector to synchronize and link your account to our server using Outlook.

 Note:  If you are running 32bit Outlook download the 32bit connector.
        If you are running 64bit Outlook download the 64bit connector.

How to determine if you are running 32bit or 64bit version of Microsoft Office

Download the Connector for Outlook.


How to Setup Microsoft Outlook for your CTS CloudMail Account

Zimbra Desktop

If you desire a free desktop client to access your email, calendar, and contacts you can download and install the Zimbra Desktop.

Web based browser(s)

Firefox, Chrome, Edge, Safari.




This document will help you setup and sync one or all of those device to your account.

Mobile Clients

IOS Devices

Make iPhone Mail Sync More All or Less Mail