Difference between revisions of "Ctsmail.net Thunderbird Setup Instructions"

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(Instructions: Existing Email Setup)
(Instructions: New Email Setup)
Line 28: Line 28:
 
#** POP3
 
#** POP3
 
#** Server Hostname = mail.ctsmail.net
 
#** Server Hostname = mail.ctsmail.net
#** Port = Auto
+
#** Port = 995
#** SSL = AutoDetect
+
#** SSL = SSL/TLS
#** Authentication = AutoDetect
+
#** Authentication = Encrpyted password
 
#* Outgoing Settings
 
#* Outgoing Settings
 
#** SMTP = mail.ctsmail.net
 
#** SMTP = mail.ctsmail.net
#** Port = Auto
+
#** Port = 587
#** SSL = AutoDetect
+
#** SSL = STARTTLS
#** Authentication = AutoDetect
+
#** Authentication = Encrypted password
 
#* Username
 
#* Username
 
#** Incoming = full email (e.g. test@ctsmail.net)
 
#** Incoming = full email (e.g. test@ctsmail.net)

Revision as of 11:47, 8 May 2018

Intro

This is a step-by-step guide on how to setup your ctsmail.net email account in Mozilla Thunderbird. Mozilla Thunderbird is available for download free of charge as it is open source software.

System Requirements

  • Operating System Version: Windows 7, Windows 8, or Windows 10
  • Thunderbird Install version: Latest version; 52 or greater.

Instructions: New Email Setup

  1. Download and Install Thunderbird.
    • Skip step 1 if Thunderbird is already installed.
  2. Open Thunderbird.
  3. Under Create a new account, click Email.
    Thunderbirdclickemail.PNG
  4. In the Welcome to Thunderbird pop-up window, click Skip this and use my existing email.
    Thunderbirdclickuseexsitingemail.PNG
  5. Fill out the following information:
    • Your Name = Full Name
    • Email Address = Full email address (e.g. test@ctsmail.net)
    • Password = your password
    • Check the box for Remember password.
    Thunderbirdinputuserandpassword.PNG
  6. Click Continue.
    • Setup will go through an ISP look up
  7. Click Manual config.
    Thunderbirdclickmanualsetup.PNG
  8. Change Settings to the following:
    • Incoming Settings
      • POP3
      • Server Hostname = mail.ctsmail.net
      • Port = 995
      • SSL = SSL/TLS
      • Authentication = Encrpyted password
    • Outgoing Settings
      • SMTP = mail.ctsmail.net
      • Port = 587
      • SSL = STARTTLS
      • Authentication = Encrypted password
    • Username
      • Incoming = full email (e.g. test@ctsmail.net)
      • Outgoing = full email (e.g. test@ctsmail.net)
    Thunderbirdserversettings1.PNG
  9. Click Done.

Instructions: Existing Email Setup

This instruction set is for existing customers that are part of the cutover on May 14th, 2018.

  1. Open Thunderbird.
  2. Right click on your your email address in the left-hand part of the window.
  3. Click Settings.
    Thunderbirdclicksettings.PNG
  4. Double click Server Settings.
  5. Change the following settings:
    • Server name = mail.ctsmail.net
    • port = 995
    • connection security = SSL/TLS
    • authentication method = Normal password
    Thunderbirdsettingsreconfig.PNG
  6. Double click on "Outgoing Server SMTP".
  7. Click on your ctsmail.net account.
  8. Click Edit.
  9. Change the following settings:
    • port = 587
    • Connection security = STARTTLS
    • authentication method = Normal password
    Thunderbirdsmtpsettigns.PNG
  10. Click OK.