Ctsmail.net Thunderbird Setup Instructions

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Revision as of 19:26, 28 March 2018 by Jarnold (talk | contribs)
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Intro

This is a step by step guide on how to setup your ctsmail.net email account in Mozilla Thunderbird. Mozilla Thunderbird is free of charge as it is open source software.

System Requirements

  • Operating System Version: Windows 7, Windows 8, or Windows 10
  • Thunderbird Install version: Latest version; 52 or greater.

Instructions: New Email Setup

  1. Download and Install Thunderbird.
    • Skip step 1. if Thunderbird is already installed.
  2. Open Thunderbird
  3. Under Create a new account: Click Email.
    Thunderbirdclickemail.PNG
  4. In the Welcome to Thunderbird pop up window; Click Skip this and use existing email
    Thunderbirdclickuseexsitingemail.PNG
  5. Fill out the following information
    • Your Name: Full Name
    • Email Address: Full email address i.e. test@ctsmail.net
    • Password: your password
    • Make sure remember password is checked
    Thunderbirdinputuserandpassword.PNG
  6. Click Continue
    • Setup will go through an ISP look up
  7. click Manual config
    Thunderbirdclickmanualsetup.PNG
  8. Change Settings to the following
    • Incoming Settings
      • POP3
      • Server Hostname = mail.ctsmail.net
      • Port = Auto
      • SSL = AutoDetect
      • Authentication = AutoDetect
    • Outgoing Settings
      • SMTP = smtp.ctsmail.net
      • Port = Auto
      • SSL = AutoDetect
      • Authentication = AutoDetect
    • Username
      • Incoming = full email i.e. test@ctsmail.net
      • Outgoing = full email i.e. test@ctsmail.net
    Thunderbirdserversettings1.PNG
  9. Click Done

Instructions: Existing Email Setup

This instruction set is for existing customers that are part of the may 14 2018 cut over.

  1. Open Thunderbird
  2. Then right click on your your email address in the left hand part of the window.
  3. Click Settings
    Thunderbirdclicksettings.PNG
  4. In the pop up window click
  5. Double Click Server Settings
  6. Change the following settings
    • Server name = mail.ctsmail.net
    • port = 995
    • connection security = ssl/tls
    • authentication method = normal password
    Thunderbirdsettingsreconfig.PNG
  7. Double click on Outgoing Server SMTP
  8. Click on your ctsmail.net account.
  9. Click Edit
  10. Change the following settings
    • port = 587
    • Connection security = STARTTLS
    • authentication method: = normal password
    Thunderbirdsmtpsettigns.PNG
  11. Click OK